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Where can I buy a custom Shade Sail?
Superior Shade Solution’s Shade Sails are designed, fabricated and installed by us using the most superior and competitive materials available.

 

Our sails are manufactured to meet the most stringent standards and UV requirements, our company is based in Raby which is located in the Macarthur region, approx 50 minutes S/W of Sydney and we supply the Sydney metro and surrounding regions.

 

For our local customers, we send a trained representative to design and quote onsite.

 

Alternatively, you can fax or email us your idea`s and we can give you a rough estimate.
How much will my Shade Sail cost?
We provide superior quality, custom-made and stylish Shade Sails and as a result, the price can vary greatly depending on the size of shade required, the number of attachment points, fittings, poles, and site factors affecting the implementation.

 

Our shade sails typically cost $3,000 to $5,000 for a table-setting size (4 x 5m), including poles. For a sail only, the cost is around $1,500 (excluding the cost of poles or attachment fittings) and increases with the size of shade. We will quote on all projects or drawings supplied by the potential customer.
What is included in the price?
The following is provided standard with each sail:

 

• Stainless steel wire rope reinforced edges.

 

• Reinforced corners with stainless steel rings.

 

• Stainless steel Turnbuckles for attachment and tension

 

• Instructions for fitting and maintaining the Shade Sail

 

 

Any additional services and/or components such as posts, fittings and installation will be separately quoted.
What guarantee is offered on your shade sails?
We offer a 10 year warranty on workmanship, stitching and against ultraviolet (UV) degradation for our shadecloth sails and 5 years warranty on workmanship, stitching and against ultraviolet (UV) degradation for our waterproof sails.
Can you provide a quote off a sketch plan?
Yes, we can quote off a sketch plan provided there are sufficient measurements to determine the size of the sail. A photo (preferably digital) of where you intend to fit the sail can also be very useful for visualizing your requirements.
If I am providing you a sketch plan what measurements do I need to take?
Typical measurements that we like you to provide on sketch plans include length, height and width of the area you want to cover. If the area you are going to cover is an irregular shape, we also like you to provide additional measurements, these include, for example, the height off the ground of any deck you are wanting to provide shade cover for, as well as distances to boundary lines of your property.

 

One last important matter to include on all sketches and diagrams is a compass direction showing North and the direction of the sun at midday or when the sun causes the greatest problem. These notations help us to approximate the sun’s direction and determine where shadows from shade structures will fall.
If we are only supplying you with the Shade Sail, how accurate do I need to be with my measurements?
Accurate measurements are vital to ensuring the sail fits and can be correctly tensioned. However, for the purpose of supplying a quote, accurate measurements on your part are not as important as final measurements before manufacture of the Membrane.

 

Accurate measurements cannot be taken until the attachment points, such as wall plates and poles, are in place. Once the attachment points are fitted measurements in millimeters (mm) from each point to each point are required.
Do I need a permit to put up a shade sail?
In NSW a residential shade sail is generally classed as a permanent structure and does require a permit. This however does fluctuate depending on the council your area is governed by. For larger and more permanent structures typically greater than 30m2, a permit is required, particularly if the shade structure is being used in a public place such as a park or school.
What markets do you manufacture for?
Shade sails provide protection from the sun and look fantastic in most outdoor areas. We manufacture for both the residential and commercial markets.

 

Our products are widely used to enhance the appearance and functional aspects of private homes, commercial buildings such as bars, restaurants, cafes and office buildings, car yards, community centres, as well as schools and kindergartens, swimming pools and spa’s, sports facilities and any other area requiring protection from the sun and elements.
Do you supply to buyers outside Australia?
Yes, we do. Our experienced shade sail manufacturers are more than happy to ship overseas, our quality products and friendly service will prove your time is not wasted.
Do I have to take my shade sail down during the winter?
Your shade sail can remain in place all year round, but you can take it down during the winter months if you wish. The sails are relatively easy to take down, but you may need a second person to help fit it back again. Remember, it is very important that your sail is correctly tensioned to ensure maximum performance and life. If you are unsure about how to correctly tension the sail, our staff can be contracted to do this for you.
What is the difference between a shadecloth and waterproof Shade Sail?
Shadecloth is porous, which means that wind and rainwater filter through it. It is also much lighter than a waterproof sail and therefore needs lighter strength (and therefore less costly) supports. A waterproof fabric typically tends to be about the twice the price. Because waterproof sails are also structural membranes, they require much stronger anchorage systems, which add to the overall cost of the project.
How long does it take to get my system installed once an order is placed?
After we receive the confirmation of the order including the 33% deposit, we order the steel posts, cut them to length, get them powdercoated then coordinate with you a good day to install the posts and fittings, detailed measurements are then taken between the attachment points and sent to our manufacturer for the sail to be made, this all happens with the first week and a half.

 

The Shade Sail can usually be manufactured and delivered in 2-3 weeks, but in the peak summer season expect 3-4 weeks.

 

Click here for more on installation

If I am a Do-It-Yourself (DIY) person, can I install a Shade Sail myself?
Yes, you can, once you commit to purchasing a Shade Sail from us, we will provide you with all necessary assistance to ensure your Shade Sail installation is a success. If you do want to install the shade sail yourself, it is preferable to have a second person helping.

 

We prefer to manage our projects right through to installation. This is to ensure that we eliminate simple mistakes that can occur during installation that will compromise the integrity of your shade and reduce its life expectancy.
How much wind can a Shade Sail withstand?
Our residential shade sails are typically designed to withstand winds of 50 knots (92.6 kph or 57.54 mph) provided they are properly installed and tensioned. We recommend taking your shade sail down if winds in your area are going to exceed this rating (ie, cyclone, hurricane or typhoon).
Are all Superior Shade Solutions Shade Sails engineered to the same specifications?
No, they are not. Certain installations, based on their size and location, are required to be certified by a registered engineer for various factors, including load, structural integrity, strength, and wind rating. Some of our professionally engineered shade structures can withstand winds in excess of 64.79 knots (120 kph or 74.56 mph).
What shapes are your shade sails available in?
Every shade sail we manufacture is custom designed from pre-tensioned fabric to meet your specific requirements. We DO NOT manufacture any pre-determined shapes or sizes, however, our finished product can be triangular, rectangular, square or multi-sided.

 

The reason all of our shades are custom designed is because each job is unique and typically requires a custom solution to be effective, to provide protection from the sun and be aesthetically pleasing. We have found that in our 4 years of manufacturing custom Shade Sails, that standard, pre-manufactured shapes never meet customer expectations. Why? Because every site is different and a sail that is not made-to-measure and correctly tensioned with the right components will inevitably flap and/or tear under a wind load and will be ineffective in providing adequate shade protection.

 

Our experience, as well as the feedback we receive from our vast customer base, is that custom-designed Shade Sails specifically tailored to meet the needs of your installation area is the answer to ensuring proper fit and maximum performance.
Will shade cloth fade and how durable is it?
Every shade sail we manufacture is custom sewn and individually fitted using only the highest commercial grade materials available. Our shade fabrics are highly durable and incorporate ultraviolet (UV) inhibitors that act to minimize fading over time. However, some colours, like red, will always fade with UV exposure.
What colours and kinds of fabric are available?
An extensive selection of swatches can be supplied for all our cloth options, featuring the most up-to-date colours and materials. Please view our Colour Swatches page for a complete selection of available fabrics and colours.

 

All of our shade sails are constructed using a woven mesh shade cloth providing between 86% to 95% UV. These materials will block out at least 90 per cent of harmful UV light and are also partially water resistant. Something to keep in mind is that different colours let in different amounts of light.

 

Shade cloth used by Superior Shade Solutions are Alnet ExtraBlock, PolyFab Poly FX and Comshade, Monotec 370, and Supashade Plus.

 

However, if complete protection against water and wind is required, then a structured PVC vinyl material is a better choice. For waterproof designs, we use Ferrari’s® Precontraint® Color Design 502, which is a 100% PVC product that offers outstanding dimensional stability and an exceptional level of mechanical strength over time. For waterproof sails that are wider than a standard roll of fabric, we seam-weld all joins to ensure integrity and strength of the finished product. The sail is stretched between fixing points situated at different heights to make sure that water is not trapped by the structure. Rain tracks can be incorporated into the design to direct water run off to desired areas. We are also obliged to accentuate the difference between the high and low fixing points, giving the sail a distinctive twisting shape to further improve rain runoff.
What fittings are provided with the Shade Sail?
Our Shade Sails are made of the finest quality cloths and are built using 316 marine-grade, stainless steel wire and fittings to give you years of trouble-free enjoyment. The sails come complete with reinforced corners and all necessary rigging screws and shackles for quick and easy attachment and adjustment.

 

Poles and posts

 

We only use hot dipped, galvanized steel posts (round or square available) for all our installations, simply because of the improved level of strength and life expectancy they offer versus the use of wooden posts. Timber bends over time, steel does not.

 

Fixing a sail to your house

 

One side of a Shade Sail can be (and often is) attached to the side of a house or building in the area that shade/water coverage is desired. Our staff and contractors are all skilled at ensuring that attachments are made using the right fittings secured properly to whatever part of the building is required.
What maintenance do I need to perform on my Shade Sail?
The top of the sail is usually kept clean with the rain, but pollen and pollution sits on top of the sail and works its way through the mesh. The rising damp in the winter months will, over time, cause mildew and mould. We recommend a gentle clean once a year using a low-powered water blaster. Generally, we DO NOT recommend the use of any industrial cleaning product (such as and abrasive, acid or alkaline cleaner). However, you may feel the need to use a very mild detergent in conjunction with light water blasting.

 

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